Last updated: 20 January 2026

re:ampd limited(“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a transparent and secure way. This Privacy Policy explains how we collect, use, store and disclose personal information when you interact with re:ampd, including through our website, memberships (including the Members Lounge), events, programs, communications and services.

This policy applies to all users, members, customers, event attendees and website visitors.

1. What Personal Information We Collect

We may collect personal information including (but not limited to):

Information you provide

Name, email address, phone number

Business name and business-related details

Billing and payment details (processed via secure third-party providers)

Account login details

Membership information

Event registrations and attendance details

Survey responses, feedback and support enquiries

Communications with us (email, forms, messages)

Automatically collected information

IP address and device information

Browser type and usage data

Pages visited and interactions on our website

Cookies and tracking data (see Section 9)

2. How We Use Your Information

We use personal information to:

Provide and manage our Services and memberships

Process payments and billing

Deliver content, resources and community access

Manage events, programs and communications

Respond to enquiries and provide support

Send marketing, updates and promotional communications

Improve our website, offerings and user experience

Meet legal and regulatory obligations

3. Members Lounge & Community Privacy

If you are a Members Lounge member:

Certain profile information may be visible to other members within the community

Community discussions, posts and interactions are visible to other members

Members must respect the confidentiality of the community

You must not record, screenshot, share or redistribute member content or conversations without consent

We moderate community spaces and may remove content to protect privacy and safety.

4. Email Marketing & Communications

By providing your contact details, you consent to receiving communications from re:ampd, including:

Membership updates

Educational content

Event invitations

Marketing and promotional emails

You may unsubscribe at any time using the link in our emails. Transactional or service-related emails may still be sent where required.

5. Events & Recordings

Live sessions, workshops or events (online or in-person) may be recorded

By attending, you consent to being recorded

Recordings may be shared with members or participants

If you prefer not to appear, keep your camera off and use a pseudonym where available

6. Payments & Financial Information

Payments are processed securely by trusted third-party providers (such as Stripe or similar). We do not store full credit card details on our systems.

7. Sharing Your Information

We may share personal information with:

Service providers who help operate our business (CRM, email platforms, payment processors, event platforms, website hosting, analytics tools)

Professional advisers (legal, accounting) where required

Authorities where legally required

We do not sell personal information to third parties.

8. Data Storage & Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure. Data may be stored securely in cloud-based systems, some of which may be located outside New Zealand.

9. Cookies & Analytics

Our website uses cookies and similar technologies to:

Analyse website traffic and usage

Improve functionality and performance

Support marketing and advertising efforts

You can disable cookies via your browser settings, although some site features may not function correctly.

10. Accessing & Correcting Your Information

You have the right to:

Request access to personal information we hold about you

Request corrections if information is inaccurate

Requests can be made by contacting us using the details below.

11. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

12. Third-Party Links

Our website and services may contain links to third-party sites or platforms. We are not responsible for the privacy practices of those third parties.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on our website and apply from the date of posting.

14. Contact Us

If you have questions about this Privacy Policy, or wish to access or correct your personal information, contact:

Email: [email protected]
Business: re:ampd
Jurisdiction: New Zealand